Nsano, one of Africa’s leading financial technology providers was on Wednesday 31st October 2018, recognized as one of the top 10 external stakeholders supporting Ghana’s leading telecommunications provider MTN, to provide excellent customer service. The award was presented to the company based on the work Nsano does on the Mobile Money platform. MTN awarded Nsano for excellence in the area of customer service, particularly on the degree of responsiveness in flagging key customer issues, timely response and 24 hour support.
As a payment technology company with a vision to process 50% of Africa’s GDP by 2020, the award and recognition from MTN is a feather in the company’s cap. Over the years, Nsano has provided top notch payment technology solutions to Ghana’s leading banks and financial services as well as institutions in a variety of industries. The company has also distinguished itself in the area of customer service, through the provision of user friendly web portals with accurate data analytics and timely technical assistance.
In an address to the team, Kofi Owusu Nhyira, CEO of the company, commended the customer support and technical teams for the great service delivery to clients and urged them to always place the customer at the center of all solutions delivered.
Nsano has a wide range of tailored products and services that suit the payment needs of a variety of industries. A cross section of these products include, Manilla Web Check Out Platform, Mobile Banking, Bulk Pay, Cedi Merchant, Bulk SMS, Web and Mobile App Development, USSD Applications as well as Mobile Money APIs .
Nsano has presence in 4 African countries and continues to innovate to provide consistent and quality service to ensure payments in Africa are easy, seamless and fast.